You'll need to use a different email address if you need to ask for assistance in the future. However, if you prefer to close your support account, please be aware that our system will consider future email from your address to be spam.
Most people work with us through email and never log in to their support account. Having a support account merely allows you to check the status of your support tickets and comment on them directly on our support site. Since we never require payment, everyone is welcome to ask us for help at any time. If you paid for AdBlock and get a refund, you are welcome to leave your support account open. A support account is created for you the first time you open a ticket or email us. If you have ever opened a support ticket or sent us an email, then you do have an account in our support system. No account is needed to use AdBlock, whether you pay for it or not. And since payment is always optional, you can continue using AdBlock for free! Thanks again for all your support! We have really appreciated it. If you used PayPal, you can cancel the subscription in your PayPal account.įor all other payment methods send a request to To help us find your payment faster, please include a copy of your receipt or a screenshot of the charge as it appears on your billing statement.
#Blocksite cancel subscription upgrade#
If you set up a recurring payment as a contribution or an upgrade for AdBlock Premium and change your mind, it's easy to cancel your subscription. In the event that you joined to Block Site. I want to cancel my subscription (recurring payment) You can decline to reply Your membership to BlockSite will currently be dropped.
#Blocksite cancel subscription how to#
If you paid for Premium and need to reinstate it, please see this article: How to redeem your AdBlock Premium upgrade. Then feel free to close it by clicking the "x" on the tab at the top of the page. Please read the contribution page when it opens in case we have new information to share with you. No! Since AdBlock is "pay what you want" software, you're welcome to reinstall it as often as needed without paying again. I paid for AdBlock and now I need to reinstall it. Please note that if you paid more than six months ago, we may not be able to refund your payment. We will try our best to get you a full refund. To receive a refund, please send send your receipt or a screenshot of the charge as it appears on your billing statement to paid more than 60 days ago. If it doesn't say "" it's not our product. If there's an email address or a website on your receipt, please use that to ensure you are contacting the right company. Before contacting us, please check that it says only "AdBlock", "", or "Adblock Inc." on your statement or receipt. Every week we receive hundreds of refund requests for ad blocking products that aren't even ours.
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